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Account & Data Deletion Request
Under Section 12 of India's Digital Personal Data Protection (DPDP) Act 2023 and Google Play Store User Data Policy, you have the right to permanently erase your account and all associated personal records.
Method 1: Instant In-App Erasure (Recommended)
If you have the PODY app installed on your phone, you can immediately erase your account in seconds without waiting:
- Open the PODY app.
- Tap on Settings > Profile & Security.
- Scroll to the bottom and select Delete Account & Wipe Data.
- Confirm erasure. All database rows, invoices, and cloud credentials are instantly wiped.
Method 2: Web Deletion Request Form
If you have uninstalled the app or cannot sign in, submit your request below. We will verify your phone number and permanently purge your account within 48 hours.
Request Submitted. We have received your deletion request. Our compliance team will process your erasure request in accordance with the DPDP Act 2023 within 48 hours.
What Gets Deleted?
- Your registered phone number and user profile.
- All uploaded appliance digital passports, photos, and warranty receipts.
- Your saved electrician ratings and reviews.
- KYC proof files (Aadhaar/PAN documents for electricians).
For manual inquiries, write to our Data Protection Officer at privacy@pody.in.